Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect
This notice applies to all information collected or submitted on the 1-800-GO-VAPOR.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Email Address
- Phone Number
- Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
- Phone Number
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order, or if we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety of any person, or as otherwise required by law.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order, or as required by law.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How To Contact Us
Should you have other questions or concerns about these privacy policies, send us an email at firstname.lastname@example.org or call us at 1-800-GO-VAPOR.
Customer satisfaction is our top priority. We want you to be completely satisfied with your purchase. If you need to return or exchange the item, please contact us within 30 days of the invoice date. A return authorization (RA) number and instructions will be sent to you via email. All returns must be accompanied by a return authorization (RA). Return shipping costs will be at the customer's expense. Some of our products are offered with free shipping, so please note if you return a product that has free shipping, our actual outbound shipping costs will be deducted from your return refund. Returns will be inspected prior to issuing credit. Original shipping costs may be waived if exchanging for another item of same or greater value. All returns must be in like new condition, in original packaging, with instructions and accessories; items returned in less than new condition are subject to a restocking fee of 25%. Open box, refurbished and accessories cannot be returned.
Change Or Cancel Your Order
If you need to change or cancel your order, call us at 1-800-GO-VAPOR. You will not be able to cancel your order once it has shipped. If this is the case, view our Return Policy, then please wait for your product to arrive, and then return your order by calling 1-800-GO-VAPOR.
Service And Support For Goods Sold
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.
Although a signature is not required for most of our shipments, we cannot guarantee whether your carrier will leave a package at the delivery address if no one is available to accept it. If the package is not left on your doorstep on the delivery date, your carrier should leave a note explaining your options for re-delivery or picking up the package at your local hub. We are not responsible for stolen packages once your carrier has delivered them.
1-800-GO-VAPOR.com, LLC (hereafter known as ‘Vapor’) has made all reasonable efforts to ensure that all information provided through this website is accurate at the time of inclusion, however, there may be inadvertent and occasional errors for which Vapor apologises.
Use of this site constitutes your acceptance of these terms and conditions which take effect on the date you first use the site. Vapor reserves the right to change these terms and conditions at any time by posting changes online. You are responsible for reviewing regularly information posted online to obtain timely notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.
Vapor accepts no liability for any inaccuracies or omissions in their website and any decisions based on information contained in this website are the sole responsibility of the visitor. Vapor accepts no liability for any direct, special, indirect, or consequential damages, or any other damages of whatsoever kind, resulting from whatever cause through the use of any information obtained either directly or indirectly from this website.
Material may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial home use. Any other use requires the prior written permission of Vapor. You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.
This site and the information, names, images, pictures, logos and icons regarding or relating to Vapor, its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. In no event will Vapor be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site. Vapor does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. The names, images and logos identifying Vapor and their products and services are proprietary marks of Vapor. Nothing contained herein shall be construed as conferring by implication or otherwise any licence or right under any trade mark or patent of Vapor, or any other third party.
If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
These Terms and Conditions shall be governed by and construed in accordance with the laws of The United States of America. Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of The United States of America.
If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.