The expected response times below are based on recent averages. Response times may vary due to circumstances such as new product releases. If your issue requires research, we will update you regarding the status of your issue.
Note: 1-800-GO-VAPOR.com technical support is available 9 am to 5 pm Central Time, Monday through Friday, excluding US holidays.
Product And Expected Response Time
- Please allow 1 business day for all of the products currently listed on our site. Discountinued products 2-3 business days.
US Holidays*
- New Year's Day: January 1st
- Martin Luther King Day: Third Monday in January
- President's Day: Third Monday in February
- Memorial Day: Fourth Monday in May
- Independence Day: July 4th
- Labor Day: First Monday in September
- Thanksgiving Holiday: Fourth Thursday and Friday in November
- Christmas Day: December 25th
*Please allow 1-2 additional business days for US Holidays.
